We're lucky in that our name describes exactly what we do. The one caveat is that there are several other "Problem Solvers" out there. Most notably, if you visit http://www.problemsolvers.com you&#,39;re greeted with a plethora of home improvement and decorating solutions. There's also a lot of "hard-hitting" Problem Solvers journalists at news stations around the country. Every once in a while, we get calls from very confused individuals: