Tech/Safety

Welcome to the Problem Solvers tech & safety page. Here you'll find our warranty policy, instruction sets for products, and some helpful resources.

Warranty Policy

One thing we want to make clear: Problem Solvers lets you transform your bike for purposes never conceived by the manufacturer. Therefore, the use of our products may void the warranty provided by other manufacturers. If you're interested in keeping your warranty secure, check with them before installation of any Problem Solvers product.

Limited 2-Year Warranty

PROBLEM SOLVERS™ warrants this new PROBLEM SOLVERS product against defects in materials and workmanship for two (2) years from the original date of retail purchase by the consumer. This limited warranty is expressly limited to the repair or replacement of the original product, at the option of PROBLEM SOLVERS, and is the sole remedy of the warranty. This limited warranty applies only to the original purchaser of the PROBLEM SOLVERS product and is not transferable.

In no event shall PROBLEM SOLVERS be liable for any loss, inconvenience or damage, whether direct, incidental or consequential or otherwise resulting from breach of any express or implied warranty or condition of merchantability, fitness for a particular purpose, or otherwise with respect to this product except as set forth herein. This warranty gives the consumer specific legal rights, and those rights and other rights may vary from state to state.

This warranty does not cover the following:

  • Damage due to improper assembly or follow-up maintenance or lack of skill, competence or experience of the end user
  • Products that have been modified, neglected, used in competition or for commercial purposes, misused or abused, involved in accidents or anything other than normal use
  • Damage or deterioration to the surface finish, aesthetics or appearance of the product
  • Normal wear and tear
  • Labor required to remove and/or refit and re-adjust the product within the bicycle assembly

To the extent not prohibited by law, these warranties are exclusive and there are no other express or implied warranties or conditions including warranties or conditions of merchant ability and fitness for a particular purpose

Tech Info & Instructions

The installation of our products requires in-depth knowledge of bicycle mechanics and professional-grade tools. Your best option, always, is to take your bike to your local independent bicycle dealer for maintenance or component installation.

Resources

Here's some stuff we like or have found useful:

Park Tool's Torque Guidelines

Bike Hacks - DIY solutions for bikes

BikeTinker - bike appreciation, bike projects & art

BikeShopGirl—Empowering Women in Cycling—Product reviews, advocacy & repair tips