Privacy & Security

PROBLEM SOLVERS is committed to respecting the privacy and security interests of all visitors to our website. PROBLEM SOLVERS is the sole owner of the information collected on this site. We will not disclose, sell, share or rent this information to any other individual or entity except as disclosed in this statement.

Security

This site legitimately runs under the auspices of PROBLEM SOLVERS. All information sent to this site in an SSL session (https) is 128 bit encrypted, protecting against disclosure to third parties. All information sent to this site in a standard session (http) is not encrypted, potentially disclosing it to third parties.

Collection and Use of Personal, Non-Personal Data

PROBLEM SOLVERS reserves the right to log and analyze information gathered from a user’s visit to the PROBLEM SOLVERS website. This information includes personal (name, email address) and non-personal (browsing patterns, number of site logins) data.

Personal Data Collection and Use

Personal data is collected when users provide information to PROBLEM SOLVERS. As an example, a user may request to be added to PROBLEM SOLVERS’ email communications. PROBLEM SOLVERS uses this information in a number of ways as part of normal business communications. Personal data may also be used to communicate marketing or promotional information that we feel may be of interest to you. As a user, you have the option to unsubscribe from marketing or promotional email communications at any time.

Non-Personal Data Collection and Use

Non-personal data collected include your web usage patterns when you interact with PROBLEM SOLVERS’ website. We use tracking technologies to capture data that is intended to better understand how users interact with our website, measure the success of marketing campaigns, and to ensure that the user experience is optimized.

Tracking Technologies

PROBLEM SOLVERS’ website uses technologies like cookies and logs to capture details specific to your browsing patterns when you visit our website pages. We use analytics packages like Google Analytics to make sense of this data and understand how users interact with our site. None of the information collected is personally identifiable. Users who wish to opt out of Google Analytics can learn how to do so by visiting the following site.

Disclosure of User Data to Third Parties

PROBLEM SOLVERS does not share email addresses with suppliers or other third parties. PROBLEM SOLVERS does not share non-personal data, as described above, with third parties.

Third-Party Links

This website contains links to other bicycle related industry sites. Please be aware that PROBLEM SOLVERS is not responsible for the content, security or privacy practices of any other sites. These linked sites are only for your convenience and therefore you access them at your own risk.